On Premise Network Management using SolarWinds

Alteram Solutions is an authorised SolarWinds reseller and solution implementation partner providing a wide range of SolarWinds products. Our customers can be rest assured that all deployments have been installed by engineers who have the knowledge and experience required to advise on the correct hardware specification and perform configurations unique to their specific monitoring environments. We ensure that your monitoring processes are not hindered by poor performing or badly setup installations immediately after you make your investment.

1. Basic Level Installation Service:

We provide this type of service to organizations that want to be involved in portions of the installation setup stage. The basic level service provides a starting point for our customers but also gives them the knowledge on how to continue from a base level. Our engineers are comfortable being shadowed during the initial installation and are encouraged to share best practice advice and knowledge during the training sessions at the end of a site visit. Basic installation includes:
• Software Installation
• Configure Base Application Settings
• Partial Device Population
• Create User Accounts
• Web Presentations
• Maps
• Alerting
• Grouping and Dependencies
• Knowledge Sharing Sessions

2. Production Level Installation Service

Alteram provides advanced services that require architecture design, planning and full customizations that extend from the Basic level Installation service. When the project is completed by our staff, the SolarWinds platform will be tuned so that customers have a fully operational installation. It is a platform that customers can rely on to provide reactive and proactive information in a manner appropriate to their internal environment. Production level installation includes:
• Scoping Visits
• High/Low Level Design Documentation
• Post Installation Consultancy Logs

Alteram provides the following SolarWinds products:

Network Performance Monitoring
Fault availability and performance monitoring for networks of all sizes
• Speeds troubleshooting, resolves network outages and reduces downtime
• Customisable network topology and dependency – aware intelligent alerts
• Wireless heat – maps, automated capacity forecasting, alerting and reports

Netflow Traffic Analyzer

Network traffic and bandwidth utilization in an easy-to-view dashboard
• Speeds troubleshooting, resolves network outages and reduces downtime
• Customisable network topology and dependency – aware intelligent alerts
• Wireless heat – maps, automated capacity forecasting, alerting and reports

Network Configuration Manager

Centralised network device change and configuration management software
• Automated configuration backups, comparisons and rollback
• Real-time configuration change detection and audits for compliance management
• Bulk deploy configuration changes

Log and Event Manager

An affordable SIEM solution that helps detect and respond to security threats
• Real-time event correlation for instantaneous detection of malicious and suspicious activity
• Automated remediation and advanced search for forensic analysis and troubleshooting
• Out-of-the-box compliance rules and reports for HIPAA, PCI, SOX, FISMA and many more

Server and Application Monitoring

Manage, troubleshoot and resolve app performance and availability issues
• Deep visibility into applications, databases, host servers, virtualization and storage systems
• Support for over 200 applications out of the box including Exchange ™, SQL Server® and more
• Soft asset inventory and capacity planning

Database Performance Analyser

Solve complex database issues and optimize application response times
• See exactly what is impacting performance inside your database and get expert resolution advice
• Correlate response time with the VM resources, host and storage I/O with history and baselines
• Agentless architecture ideal test development and production on premise and in the cloud

Virtualisation Manager

Performance, troubleshooting, capacity and sprawl management from VM to datastore
• Deep visibility into usage and performance of VMs, hosts, clusters and data stores
• VM right sizing, sprawl control and capacity planning
• Power off idle VMs, adjust over and under allocated resources and fix co-stop issues in minutes

Storage Resource Monitor

Multi-vendor storage capacity and performance monitoring
• Provides real-time performance visibility to SAN and NAS array LUNs, Raid groups, volumes, disks and more
• Automated storage capacity planning to identify hot spots, peak hours and potential outages
• Identify LUN contention and other difficult storage performance issues

Web Performance Monitor

Measure user experience and troubleshoot latency issues for web applications
• Visibility into end-user experience for web and SaaS application transactions
• Monitor performance for applications behind firewall from multiple geographic locations
• Built-in integration with Orion Platform shows infrastructure dependencies for fast troubleshooting

Patch Manager

Intuitive patch management software for quickly addressing software vulnerabilities
• Intuitive patch management software for quickly addressing software vulnerabilities
• Automate patching and reporting and save time by simplifying patch management on servers and workstations
• Decrease security risks and limit service interruptions by helping to ensure that patches get applied, and controlling what gets patched and when
• Keep your desktops, laptops, servers, and VMs patched and secure with the latest patches for 3rd-party applications, for example Adobe, Java, VLC to mention a few
• Stay on top of vulnerabilities and produce summary reports to show patching status